LIVE Support from Connectify Engineers – NOW!

Posted by jshaab on December 22, 2011 under News & Announcements

Office Hours are now CLOSED! Thanks to all who participated and made sure our Engineers were on their toes this early in the morning! Visit our Facebook next Thursday from 10:30-11:30 AM Eastern Standard Time for our next open Office Hours. Until then, feel free to submit a support ticket in the meantime by going to the Connectify Menu -> Help -> Support Center (Get Help, Solve Problems)!

Simply visit our Facebook page between 10:30 AM and 11:30 AM Eastern Standard Time and leave your question in the comments of the designated wall post. (Make sure you “LIKE” us first to make sure you can see our Wall!)

Our support team is online and ready to answer all of your questions. If, for any reason, your question cannot be immediately answered, one of our team members will instruct you through the Connectify Support Center in order to submit a Support Ticket. This will allow our software engineers to properly diagnose your problem and fix it as soon as possible!

As always, no question is a stupid question!

- The Connectify Team

Comments

  • Anirban

    Posted on 12-23-2011

    My Android mobile is unable to detect the Connectify ME.

    I am sharing my TATA Photon (USB Data Card)

    Is there a way out. Please help!

  • jshaab

    Posted on 12-24-2011

    Hi Anirban, please fill out a support ticket in the Connectify Support Center! The engineers will be able to fix your problem as soon as they can! Try also reading our Android Web Tip here — http://www.connectify.me/web-tip-wednesday-blackberryandroid-ad-hoc/

  • Srikanth

    Posted on 12-28-2011

    Hi,

    I have installed Connectify on my machine and was able to create Hotspot with my USB datacard. Fortunately, my mobile is able detect this hotspot, but the problem which I am facing is that the connection is going off while trying to obtain IP address. Can you please help me.

    Thanks,

    Srikanth

  • jshaab

    Posted on 12-28-2011

    Hi Srikanth,

    Please visit the Connectify Support Center (Connectify Menu->Help->Support Center (Get Help, Solve Problems) and follow the prompts to submit your information to our engineers! They will get back to you as soon as possible!

    Thanks,
    Jenny
    Connectify Social Media