LIVE Connectify Support!

Posted by jshaab on December 29, 2011 under News & Announcements

Office Hours are now CLOSED! Thanks to all who participated and made sure our Engineers were on their toes this early in the morning! Visit our Facebook next Thursday from 10:30-11:30 AM Eastern Standard Time for our next open Office Hours. Until then, feel free to submit a support ticket in the meantime by going to the Connectify Menu -> Help -> Support Center (Get Help, Solve Problems)!

Simply visit our Facebook page between 10:30 AM and 11:30 AM Eastern Standard Time and leave your question in the comments of the designated wall post. (Make sure you “LIKE” us first to make sure you can see our Wall!)

Our support team is online and ready to answer all of your questions. If, for any reason, your question cannot be immediately answered, one of our team members will instruct you through the Connectify Support Center in order to submit a Support Ticket. This will allow our software engineers to properly diagnose your problem and fix it as soon as possible!

As always, no question is a stupid question!

- The Connectify Team

Comments

  • harley

    Posted on 12-29-2011

    wot settings do i have to do to make my laptop put out a wifi signal so my ps3 can connect to it

  • jshaab

    Posted on 12-30-2011

    Harley, please fill out a support ticket in the Connectify Support Center, or visit our Facebook page (www.facebook.com/connectify) on Thursdays from 10:30-11:30 AM Eastern Standard Time. One of our Engineers will be able to step you through the process! Thanks

  • raaz

    Posted on 1-8-2012

    hello…

    need ur help!!

    am using Samsung Galaxy Ace with gingerbread 2.3.4 and trying to connect thru connectify on Vista….

    connectify working well on my PC and the Nokia N8 detecting the adhoc but unfortunately my Galaxy ACE failed to detect it….

    tried the ststic IP n andriod wifi reloader too…but all effort gone in vain…

    so please help…

    how can i manage to use connectify adhoc in galaxy ACE????

  • jshaab

    Posted on 1-9-2012

    Raaz,

    Thanks so much for reaching out. We’re sorry you’re having trouble with Connectify. Have you tried filling out a Support Ticket in the Connectify Support Center ? The Connectify Support Staff works during normal business hours (M-F 9A-5P) to solve the problems our users may be having with Connectify. They will be able to best resolve your problem, and get you back online as soon as possible.

    Jenny
    Connectify Social Media + Marketing