INTRODUCING: Facebook Office Hours!
When I was in school, for every hour a professor held class, he/she was required to hold an hour in their office to assist inquisitive students. Though Connectify isn’t an institute of higher education, our team believes in the importance of asking questions… and getting answers.
That’s why tomorrow, December 15, 2011, we’ll be holding our first official Facebook Office Hours for ALL Connectify users. Simply visit our Facebook page every Thursday between 10:30 AM and 11:30 AM Eastern Standard Time and leave your question in the comments of the designated wall post. (Make sure you “LIKE” us first to make sure you can see our Wall!)
Our support team will be online and ready to answer all of your questions. If, for any reason, your question cannot be immediately answered, one of our team members will instruct you through the Connectify Support Center in order to submit a Support Ticket. This will allow our software engineers to properly diagnose your problem and fix it as soon as possible!
Remember, no question is a stupid question!
- The Connectify Team
