Happy 2012!

Posted by jenny on December 30, 2011 under News & Announcements | 3 Comments to Read

What a year it has been! From celebrating our 2nd birthday to releasing our latest version (Connectify 3.2), we’ve enjoyed sharing every single step with you. Make sure you stay tuned to our blog, Facebook, and Twitter, as we have some exciting things already on the horizon for the new year!

Thanks again for being the best users we could ask for. Have a safe and happy new year!

Cheers!

-The Connectify Team

 

LIVE Connectify Support!

Posted by jenny on December 29, 2011 under News & Announcements | 4 Comments to Read

Office Hours are now CLOSED! Thanks to all who participated and made sure our Engineers were on their toes this early in the morning! Visit our Facebook next Thursday from 10:30-11:30 AM Eastern Standard Time for our next open Office Hours. Until then, feel free to submit a support ticket in the meantime by going to the Connectify Menu -> Help -> Support Center (Get Help, Solve Problems)!

Simply visit our Facebook page between 10:30 AM and 11:30 AM Eastern Standard Time and leave your question in the comments of the designated wall post. (Make sure you “LIKE” us first to make sure you can see our Wall!)

Our support team is online and ready to answer all of your questions. If, for any reason, your question cannot be immediately answered, one of our team members will instruct you through the Connectify Support Center in order to submit a Support Ticket. This will allow our software engineers to properly diagnose your problem and fix it as soon as possible!

As always, no question is a stupid question!

- The Connectify Team

Web Tip Wednesday: ‘No AP Mode Supported’

Posted by jenny on December 28, 2011 under Weekly Web Tips | Comments are off for this article

A ‘No AP Mode Supported’ warning means that your wireless card does not support running in Access Point mode.

Some people confuse Access Points with Ad Hoc networks. Ad Hoc networks use a connection between two or more devices without using a wireless access point. This way, the devices communicate directly when in range.

Windows 7 added some new functionality in their network driver model, which is how Connectify is able to create an infrastructure-mode, Access Point mode hotspot, same as a hardware router or AP. It does require both Windows 7 and a Windows 7 compliant network device driver.

If you’re a Windows 7 user and you see this warning, you are running network drivers from Vista or even XP. Some devices are updated regularly by their manufacturers; others are essentially “abandoned”. Connectify has no control over this, but we do maintain a list of devices that are reported working, and others not so well supported.

You may find updated drivers via Windows Update. Many times, however, Windows Update does not have the latest drivers and you may need to check with your laptop or wireless device manufacturer to find them. Connectify Support Engineers often suggest checking this website for downloading the latest drivers.

If you’re running Windows XP or Windows Vista, you have no options: you cannot run in infrastructure mode, because Windows doesn’t provide the interfaces to create that kind of hotspot. You may still find Connectify very useful. Pretty much all personal computers, and many devices, can connect over Ad-Hoc hotspots without any problems.

For more details, and a list of known supported devices, please consult the Supported Cards and Devices section.

Happy Connecting!

-The Connectify Team

p.s. If you have any ideas for next week’s tip, leave us a comment on our Facebook!

Happy Holidays 2011!

Posted by jenny on December 24, 2011 under News & Announcements | Comments are off for this article

 

Our team has a lot to be grateful for this year. We are so lucky to have such amazing users that we truly consider part of our family! 2012 is going to be a great year, and we’re looking forward to sharing all that we have in store.

Warm wishes,

The Connectify Team

LIVE Support from Connectify Engineers – NOW!

Posted by jenny on December 22, 2011 under News & Announcements | 4 Comments to Read

Office Hours are now CLOSED! Thanks to all who participated and made sure our Engineers were on their toes this early in the morning! Visit our Facebook next Thursday from 10:30-11:30 AM Eastern Standard Time for our next open Office Hours. Until then, feel free to submit a support ticket in the meantime by going to the Connectify Menu -> Help -> Support Center (Get Help, Solve Problems)!

Simply visit our Facebook page between 10:30 AM and 11:30 AM Eastern Standard Time and leave your question in the comments of the designated wall post. (Make sure you “LIKE” us first to make sure you can see our Wall!)

Our support team is online and ready to answer all of your questions. If, for any reason, your question cannot be immediately answered, one of our team members will instruct you through the Connectify Support Center in order to submit a Support Ticket. This will allow our software engineers to properly diagnose your problem and fix it as soon as possible!

As always, no question is a stupid question!

- The Connectify Team

Web Tip Wednesday: Blackberry/Android Ad-Hoc

Posted by jenny on December 21, 2011 under Weekly Web Tips | 6 Comments to Read

Have you ever started a hotspot, but your device can’t see it? This probably means you’re running an Ad-Hoc mode hotspot, not an Access Point!

Ad-Hoc mode is an older means of PC-to-PC or PC-to-Device communications, defined near the beginning of the Wi-Fi era to enable communications without the need for a hotspot. It has some limitations, but it’s usually perfectly fine for the needs of Internet access, which is what most people are looking for. Only Windows 7 has the necessary low-level interfaces to allow infrastructure mode hotspots. This is not something Connectify has control over; it’s just part of the evolution of Windows.

As mentioned, Ad-Hoc mode is a perfectly usable way to connect. However, for reasons known only to their manufacturers, many device makers don’t automatically support Ad-Hoc mode, or they actually put in code to block it.

Unfortunately, most Android devices are programmed to reject Ad-Hoc connections. To connect via Connectify, you will need to upgrade your PC to Windows 7.  Or, if you’re an advanced Android user, you can find out more about working on Ad-Hoc networks on sites like XDA Developers. People who actually are Android experts might be able to help you and will (hopefully) not lead you astray. But do realize, there’s a small risk of screwing up your device if you do attempt any modifications!

Blackberry devices also do not show Ad-Hoc networks when scanning for a Wi-Fi device. We do know that at least some Blackberries can be manually added to an Ad-Hoc network. Click “Manage Connections” from the BlackBerry homepage. Click “Manually Add Network.” Type the name of the network when prompted and click “Add.” “Select Pre-Shared Key” for security type and type the WPA-Personal password you entered when creating the network. Click “Connect” to initiate the connection.

Good Luck & Happy Connecting,

-The Connectify Team

p.s. If you have any ideas for next week’s tip, leave us a comment on our Facebook.

Meet the Team: JENNY

Posted by jenny on December 15, 2011 under Meet the Team | 9 Comments to Read

If someone would have told me while I was in college that I’d get paid to be on Facebook at my first job, I wouldn’t believe them. But guess what? It’s true.

My name is Jenny and I am part of the Marketing and Social Media Team at Connectify! I’m a very proud recent graduate of The Pennsylvania State University. I’ve always loved current events and watching the news, so picking journalism as a major wasn’t hard. When I graduated in May 2011, I wanted to work for a television station, and even had interviews at big name networks in New York City.

Though many of the opportunities were promising, something was missing. I didn’t feel I’d be able to reach my full potential at any station, and hoped for a job that would not only allow me to exercise my love of writing, but would also teach me new things every day. Cue: Connectify.

Working at Connectify is a lot different than working in television, but I am still able to do what I love. Being able to contribute to the company blog is a great way for me to combine work with passion by creatively spreading the message of Connectify to our many users! Posting pictures and videos on our Facebook allows me to share a multimedia aspect with our friends, and Twitter is a great way to have a two-way conversation with our followers. Plus, trying to fit important messages in less than 140 characters is quite the challenge!

I’m also lucky to work with some of the brightest people on the planet. No, really. I’ve always been interested in technology, but I never knew what it took to create a product as revolutionary as Connectify. I am grateful that I not only get to work with, but also get to learn from, the incredible staff at our Philadelphia headquarters.

Sure, there are some times when I don’t understand the technical language (Cross-platform, WHAT? Ad-hoc, WHO?), but I’m getting there. Until then, you can find me brainstorming new Facebook ideas and Tweeting @ our amazing followers… while also enjoying my favorite new snack: Dark Chocolate Almond Toffee bites… yyyyyuuuuuuuuuuuuummm!

If you need anything, or just want to say hello… you know where to find me! x

Jenny

Connectify Marketing + Social Media

INTRODUCING: Facebook Office Hours!

Posted by jenny on December 14, 2011 under News & Announcements | Comments are off for this article

When I was in school, for every hour a professor held class, he/she was required to hold an hour in their office to assist inquisitive students. Though Connectify isn’t an institute of higher education, our team believes in the importance of asking questions… and getting answers.

That’s why tomorrow, December 15, 2011, we’ll be holding our first official Facebook Office Hours for ALL Connectify users. Simply visit our Facebook page every Thursday between 10:30 AM and 11:30 AM Eastern Standard Time and leave your question in the comments of the designated wall post. (Make sure you “LIKE” us first to make sure you can see our Wall!)

Our support team will be online and ready to answer all of your questions. If, for any reason, your question cannot be immediately answered, one of our team members will instruct you through the Connectify Support Center in order to submit a Support Ticket. This will allow our software engineers to properly diagnose your problem and fix it as soon as possible!

Remember, no question is a stupid question!

- The Connectify Team

Web Tip Wednesday: Ethernet Sharing

Posted by jenny on under Weekly Web Tips | Read the First Comment

Did you know Connectify PRO allows you to share your wireless Internet over your Ethernet port?  This brand new feature makes Connectify PRO better than ever!

Let’s say that you want to share your Internet with an older console (XBOX 360, for example) that can only access the Internet by Ethernet cable. Unfortunately, the only connection you have available is Wi-Fi.

Connectify easily solves your problem by taking the wireless connection from your laptop or PC and makes it available for sharing via an Ethernet port. All you need is Connectify PRO and, of course, an Ethernet cable.

  1. Open Connectify and select your internet source: Automatic
  2. Under the Advanced section in the Settings Tab choose your Ethernet adapter from the Share Over dropdown
  3. Click Start Hotspot

You can get multiple Ethernet devices on at the same time by connecting an Ethernet hub (not a router, a hub), to your PC’s Ethernet port. Once you plug your Ethernet devices into that hub, they will all be on the new, wired network together.

Be aware that Connectify’s Ethernet sharing feature makes Connectify into a wired router (DHCP server). You should only run one such wired router on any given network, so don’t plug into someone else’s working Ethernet network, and share onto it.

To access Ethernet Sharing, download Connectify PRO!

Happy Connecting,

-The Connectify Team

p.s. If you have any ideas for next week’s tip, leave us a comment on our Facebook.

INTRODUCING: Weekly Web Tips!

Posted by jenny on December 13, 2011 under News & Announcements | 2 Comments to Read

Do you have a question about Connectify? Are you confused about something after recently updating to 3.2?

If you said “yes” to any of these (and even if you said no), Weekly Web Tip Wednesday will answer the most frequent questions our users have been asking. This will let you know that you may not be the only one troubleshooting a certain bug, and could answer that question you’ve been dying to ask.

Simply visit our blog every Wednesday to receive the tip.

If you have any ideas on what the weekly tip should be, leave us a comment on Facebook.